Frequently Asked Questions for Samra Autobody Ltd.

What is an ICBC Valet Shop?
ICBC Valet shops are auto body shops that guarantee their work and are certified to do on-site damage repairs. These jobs are usually very simple to deal with as everything is done for you in one shot.

Is Samra Autobody Ltd. ICBC certified?
We are an ICBC authorized repair facility and can handle all your ICBC claims. Simply bring in your claim and we will take care of the rest. We will even arrange for a rental or courtesy car on your behalf.

Is the work guaranteed?
Feel confident that your vehicle is in caring and skilled hands at Samra Autobody Ltd., from the time you drop it off until the time it's ready to take home—that’s our promise to you! However, our promise does not end there; Samra stands behind the quality of repairs we have made for as long as you own your vehicle.

To whom do I pay the deductible?
You would pay your insurance deductible at the time you pick up your car. We handle everything you need to satisfy your insurance requirements. Samra makes the process of repairing your car a breeze.

Will I need to visit ICBC?
The beauty of Samra Autobody being an ICBC Valet shop means that you can bring your car directly to us after you have your claim number and we will take care of everything. There is no need for you to go into ICBC. We are fully certified by ICBC to determine the extent of the damage to your vehicle.

Does Samra do fleet repairs?
We specialize in handling all repair needs for your fleets. We handle all repairs and offer transportation, as well as a dedicated replacement vehicle to help your bottom line.

Don’t hesitate to call or email with any additional questions you may have.